Terms and Conditions (UK)

1. About These Terms

These Terms govern your use of Respondry (the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Your Account

• You must provide accurate account information and keep it up to date.
• You are responsible for actions taken under your account.
• You must keep your credentials secure and notify us if you suspect misuse.

3. Your Content

You may forward RFQ emails and attachments into Respondry. You retain ownership of your content. You grant us a limited licence to host, process, and display your content only as needed to provide the Service.

4. Acceptable Use

• Do not use the Service for unlawful purposes or to infringe rights.
• Do not attempt to access data belonging to other customers.
• Do not upload malware or attempt to disrupt the Service.

5. Billing

If paid plans are enabled, billing is handled via Stripe. You authorise us (and Stripe) to charge applicable fees. Free plans may include usage limits.

6. Retention and Deletion

To control storage costs, attachments may be deleted after a retention period once an RFQ is marked closed, declined, or canceled (for example, 30 days). We may also delete content where required to comply with law or protect the Service.

7. Availability

We aim to provide reliable service, but we do not guarantee uninterrupted availability. Maintenance and outages may occur.

8. Disclaimer

The Service provides workflow tools and automated extraction. Outputs may be imperfect. You are responsible for verifying information before relying on it.

9. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential losses, loss of profits, or loss of data arising from your use of the Service.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or if required to protect the Service.

11. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

12. Contact

For questions about these Terms, contact info@respondry.co.uk.